I've spent 15+ years across benefits technology, client-facing consulting, and operations leadership, inside environments where the margin for error is small and the pressure to run consistently is constant. That work taught me the pattern most consultants miss: the problem is almost never the people. It's the system they're stuck operating in.

I now bring that same operational discipline to founder-led service businesses that have outgrown how they run. The pattern is familiar: the business depends on the founder for too much, the systems have not kept up with the growth, and the team spends more time patching gaps than moving the business forward.

My work is not decks or recommendations. It is diagnosis, redesign, and installed systems that keep working after I am gone.